Delivery Policy
1. Delivery Methods
Shipping Partners: Information on the logistics or courier companies used for delivering products.
Delivery Options: Various shipping options available, such as standard, expedited, or express delivery, along with associated costs.
2. Delivery Timeframes
Estimated Delivery Time: Typical delivery times based on the customer’s location (e.g., within India, international shipping).
Processing Time: The time required to process and dispatch the order before it is shipped.
Delays: Information on potential delays during peak seasons, holidays, or due to unforeseen circumstances.
3. Shipping Costs
Cost Calculation: How shipping charges are determined based on size and weight(whichever is more).
Free Shipping: Conditions under which free shipping is offered, such as for orders above a certain amount.
International Shipping: Additional costs or duties applicable for international orders.
4. Tracking Orders
Tracking Information: How and when tracking details will be provided to the customer (via email, SMS, or directly on the website).
Order Status: Instructions on how customers can track the status of their orders online.
5. Delivery Restrictions
Serviceable Areas: Any limitations on delivery areas, such as remote or non-serviceable locations.
PO Boxes: Whether deliveries to PO boxes are allowed.
6. Receiving the Order
Signature Requirements: Whether a signature is required upon delivery.
Inspection: Encouragement for customers to inspect the package upon delivery and report any damages immediately.
7. Failed Deliveries
Re-delivery Attempts: Information on what happens if a delivery attempt fails (e.g., multiple attempts, return to sender).
Return to Sender: Conditions under which an order will be returned to the company if delivery fails and any associated costs.
8. International Deliveries
Customs and Duties: Responsibility for customs duties, taxes, and other fees for international orders.
Compliance: Information on compliance with local regulations for international shipping.